Key Responsibilities:

• Configure and implement Salesforce Agentforce for customer service and support use cases
• Design AI-driven workflows for case deflection, auto-resolution, and agent assistance
• Integrate Agentforce with Service Cloud, Omni-Channel, Knowledge, and Einstein features
• Collaborate with stakeholders to gather requirements and translate them into Agentforce solutions
• Customize conversation flows, intents, and actions for virtual agents
• Ensure best practices around data security, performance, and scalability
• Conduct testing, user training, and post-implementation support
• Prepare functional and technical documentation

Skills & Qualifications:

• Strong experience with Salesforce Service Cloud
• Hands-on experience with Salesforce Agentforce / Einstein Bots / AI-driven service tools
• Understanding of case management, customer support processes, and automation
• Experience with integrations and APIs is an added advantage
• Knowledge of Salesforce security, roles, and sharing model
• Ability to translate business needs into AI-enabled Salesforce solutions

Skills & Qualifications:

• Bachelor’s degree in Engineering, Computer Science, IT or related field.
• 3–7 years of experience in Salesforce pre-sales, solutioning, or consulting.
• Strong knowledge of Salesforce Clouds (Sales, Service, Marketing, Experience Cloud, CPQ, etc.).
• Hands-on understanding of Salesforce configuration, workflows, automation, and integrations.
• Prior experience in building demos, POCs, and technical presentations.
• Excellent communication, presentation, and client-facing skills.
• Salesforce certifications such as Admin, App Builder, Sales/Service Cloud Consultant, or Architect are preferred.

Skills & Qualifications:

• Bachelor’s degree in Engineering, Marketing, IT, or related field.
• 4–6 years of experience implementing or consulting on Salesforce Marketing Cloud.
• Strong hands-on experience with Journey Builder, Automation Studio, Email Studio, and Contact Builder.
• Knowledge of HTML, CSS, SQL, AMPscript, and scripting for personalization.
• Experience with SFMC integrations, APIs, and data management.
• Understanding of marketing automation strategies, customer lifecycle, and segmentation.
• Strong communication, presentation, and stakeholder engagement skills.

Preferred Skills:

• Salesforce certifications like Marketing Cloud Email Specialist, Marketing Cloud Consultant, or Marketing Cloud Developer are highly preferred.

Key Responsibilities:

• Manage day-to-day accounting entries and records.
• Handle invoicing and maintain billing accuracy.
• Work on Tally ERP for accounting tasks.
• Prepare and file GST returns and related documentation.
• Maintain petty cash, expense records, and bank reconciliations.
• Support in preparing monthly financial reports.
• Coordinate with vendors and customers for payment follow-ups.
• Perform other regular accounting and administrative tasks as required.

Key Requirements:

• Knowledge of Tally and basic accounting principles.
• Understanding of GST, invoicing, and taxation basics.
• Proficiency in MS Excel and basic computer operations.
• Good communication and record-keeping skills.
• Ability to work independently in a small company environment.

Qualification:

• B.Com / M.Com / Any relevant accounting certification preferred.

Job Description

We are seeking an experienced CPQ (Configure, Price, Quote) Developer with 5+ years of expertise in implementing and customizing CPQ solutions. The ideal candidate will have a deep understanding of CPQ tools, specifically in Salesforce CPQ or similar platforms, and will be responsible for designing, developing, and maintaining CPQ solutions that streamline the sales quoting process.

Key Responsibilities:

• Design, configure, and develop CPQ solutions for complex pricing models, quoting, and discounting structures.
• Implement and customize Salesforce CPQ (or other CPQ platforms) to meet business requirements.
• Work closely with the sales and operations teams to understand business needs and translate them into effective CPQ solutions.
• Troubleshoot and resolve issues related to CPQ implementations, including performance, integration, and customization challenges.
• Collaborate with cross-functional teams to ensure seamless integration of CPQ with other business systems (e.g., CRM, ERP).
• Continuously improve CPQ processes to drive efficiency and accuracy in the sales cycle.
• Provide technical guidance and mentorship to junior developers on CPQ-related projects.

Skills & Qualifications:

• 5+ years of hands-on experience as a CPQ Developer.
• Strong knowledge of Salesforce CPQ or other similar CPQ platforms.
• Proficiency in Apex, Visualforce, and Salesforce development.
• Experience with integration tools, APIs, and third-party applications.
• Ability to handle complex configuration scenarios and pricing logic.
• Excellent problem-solving and analytical skills.
• Strong communication and teamwork skills.
• Bachelor's degree in Computer Science, Engineering, or a related field.

Preferred Skills:

• Salesforce certification (Salesforce CPQ Specialist, Salesforce Developer, etc.).
• Knowledge of other CPQ platforms (e.g., Oracle CPQ, SAP CPQ) is a plus.

Job Description

• As a full-time Salesforce Marketing Cloud Expert, your role will involve optimizing the platform and providing technical expertise to scale digital solutions, email marketing campaigns, and data integration. You will work closely with IT, sales, and marketing teams to ensure the platform is leveraged to its optimal capabilities.
• As a Salesforce Marketing Cloud Expert, you must have a "can-do" attitude and be a good team player. You should have clear communication skills to effectively convey complex technical matters to non-technical stakeholders and client executives.

Key Responsibilities:

• Optimize the Salesforce Marketing Cloud platform to enhance digital solutions, email marketing campaigns, and data integration.
• Collaborate with IT, sales, and marketing teams to leverage the platform's capabilities effectively.
• Design customer journeys and develop associated data models.
• Build and customize preference centers to meet client requirements.
• Utilize Marketing Cloud Studios & Builders, including Email Studio, Content Builder, Journey Builder, Automation Studio, Cloud Pages, and Mobile Studio.
• Work with API configurations and establish data models.
• Use programming languages such as AMPScript, HTML and CSS, SSJS and/or JavaScript, SQL, and/or Guide Template Language.
• Apply knowledge of Salesforce CRM, including Sales & Service Cloud and Communities.
• Maintain a positive attitude and contribute as a valuable team member.
• Communicate technical concepts clearly to non-technical stakeholders and client executives.